tq55 Responsible Gaming — Safety with Enjoyment
tq55 believes gaming should be a safe form of entertainment — never a source of financial or mental stress. Our responsible gaming tools keep you in control at all times.
Our Commitment
Responsible gaming at tq55 is not an added feature — it is the core foundation of our platform. We want every player to enjoy gaming consciously and within their own means. Your enjoyment and mental well-being are our highest priority.
Online gaming is an entertainment activity. However, for some people it can become problematic. That is why we provide various voluntary tools and resources to keep you safe and to keep your gaming experience positive.
Age Verification
tq55 strictly follows a 21+ age policy. Identity verification is mandatory at account registration and on withdrawal requests. Access to the platform by minors is strictly prohibited.
Setting Deposit Limits
You can set a maximum daily, weekly or monthly deposit limit. The limit takes effect immediately, but a cooling-off period applies before it can be increased.
Time Controls
Set a time limit for your gaming sessions. Once the set time has passed, the platform will automatically alert you and log you out if needed.
Self-Exclusion
If you feel gaming is getting out of control, you can exclude yourself from the platform for a set period or permanently. This decision takes effect immediately.
Cooling-Off Break
Activate a cooling-off period from 24 hours to 6 weeks for a short-term break. During this time you will not be able to log in or make deposits.
24/7 Support
Our Bengali live chat support team is active around the clock. If gaming is causing any problem, contact us immediately for assistance.
21+ Age Verification — Why It Matters
tq55 strictly ensures that only individuals aged 21 or above can participate on our platform. Underage gaming is harmful to society and we maintain a zero-tolerance policy against it.
Providing your date of birth at registration is mandatory. Where there is doubt, we verify age using a national identity card or passport. If there are minors in your home, make sure your account is password protected.
⚠️ Please Note
This platform is for ages 21 and above only. Accounts belonging to minors will be suspended immediately and deposited funds will be returned.
Identity Verification Process
- Provide your correct date of birth at registration.
- Submit your national identity card, passport or driving licence if required.
- Your first withdrawal will not be processed until verification is complete.
- Providing false information may result in account cancellation and balance forfeiture.
- Identity verification data is secured through SSL encryption.
Our Protection Tools
tq55 provides several powerful tools to help you manage your own gaming habits. They are entirely optional and you can activate them at any time.
Daily Deposit Limit
Set how much you deposit each day. Once the limit is reached, no further deposits will be accepted that day. Changes take 24 hours to come into effect.
Weekly and Monthly Limits
Set a weekly or monthly deposit limit for long-term budget planning. It is the most effective way to maintain financial discipline.
Session Time Limit
Set a time limit for continuous gaming. Once the set time is up, the platform will ask you to take a break and send you a reality check.
Permanent Self-Exclusion
Close your account permanently for serious problems. This decision cannot be reversed — but it is the most decisive protective step you can take.
How to Activate a Tool?
Log in to your account → Settings → go to the "Responsible Gaming" section → activate your preferred tool. Each tool takes effect immediately or after the set cooling-off period. Contact live chat if you have any trouble activating a tool.
Warning Signs of Problematic Gaming
Responsible gaming means staying aware of yourself. If you notice the signs below in yourself, it is a signal that you may need support.
Problematic gaming does not start suddenly — it gradually begins to affect other areas of life. The sooner it is identified, the easier it is to resolve.
- You are trying to place more bets to recover money you have lost.
- You are hiding how much you spend on gaming from family or friends.
- You feel restless, irritable or anxious when you cannot game.
- You repeatedly spend more than your set budget.
- You are cutting back on work, study or family time to game.
- You are taking loans or spending your savings to cover gaming costs.
- You have tried to stop multiple times but have not been able to.
- Gaming is affecting your sleep, eating or physical health.
Ask Yourself
The questions below will help you become more aware of your gaming habits. Answer honestly.
Self-Assessment Questions
- Have you spent more than your set budget in the past month?
- Is gaming interfering with your daily activities?
- Have you ever kept playing to try to recover money you lost?
- Have family or friends expressed concern about your gaming?
- Do you feel angry or restless when asked to stop gaming?
- Have you taken a loan or borrowed money from others to cover gaming costs?
If two or more of these questions are answered "yes", please contact our live chat or consider using the self-exclusion tool.
Tips for Healthy Gaming
- See gaming purely as entertainment, not as a source of income.
- Set a fixed budget before you start and stick to it.
- Avoid the temptation to bet more after a loss.
- Take regular breaks — at least 15 minutes every hour.
- Avoid gaming when you are under stress or after drinking alcohol.
- Keep time for family, friends and hobbies outside of gaming.
Get Support — You Are Not Alone
When gaming becomes a problem, asking for help takes courage. tq55 is here for you. Our support team is ready to serve you 24 hours a day, 7 days a week.
Live Chat Support
Speak directly in Bengali with our support team. Request via live chat to activate responsible gaming tools or to close your account — you will get an immediate response.
Active 24/7
Email Support
Email us for detailed requests. We respond promptly on any matter related to self-exclusion, deposit limit changes or your account.
Account Security
Use a strong password to keep your account secure. Do not share your login details with anyone. Report any suspicious activity immediately.
SSL Secured Platform
Frequently Asked Questions
Answers to common questions about responsible gaming.
Play responsibly,
stay happy
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